Pathways to Consumer Insight
An e-mail is doing the rounds of the internet that seems to explain a long-standing mystery, specifically: what does the word “service” actually mean in the context of phrases like Telephone Service, Customer Service, Public Service and Service Stations? It was only when a farmer acquaintance of your Pi correspondent mentioned that he was having a bull come in to service his cows that the whole thing came into perspective. Enjoy your holiday shopping experience.
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Generally the theories we believe we call facts, and the facts we disbelieve we call theories. -- Felix Cohen
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